Our Company
Royal Vapes was founded in 2015 with the opening of our first store in Leamington Spa back in the days when vaping was only just starting to take off. Our second store in Warwick followed in 2016 and Kenilworth in 2020. We’ve seen a lot of changes and advancements during our time in the vape industry and we’ve always taken pride in moving forward as vaping has progressed.
Our 5 guiding principles:
- Commitment: We put the customer at the heart of everything we do and are proud of our excellent customer service feedback. Many of our customers praise us because we are not pretentious and happy to explain what may seem a simple question to the ‘vaping experts’.
- Reliability: We can guarantee a high quality of the very best of brands of hardware and eLiquid. There are a lot of counterfeits out there and we have measures in place to avoid that. We offer a great range of products but if there's something you are looking for which we don't currently stock just ask!
- Integrity: Our pricing is fair for our customers, suppliers, our employees and the owners. We remain competitive all year on all products and have many Multi buy and Mix & Match deals. In addition, our Referrals, Discount Codes and Royal Rewards scheme help you save more.
- Efficiency: We try to make your experience as smooth as possible whether you are visiting our store or website. Our customers like to keep it simple and so do we. We dispatch same day and use Royal Mail.
- Continuous Improvement: Being vapers ourselves we are passionate and take pride in what we do. We don't take our customers for granted and are always looking for new innovative products and ways to reduce prices and improve service.
Team Royal Vapes
